Children Protection Policy

This Children Protection Policy applies to all users of SafeClass Shield, including parents, school administrators, students, and third-party partners. Its purpose is to:

• Establish clear standards for the protection of children's personal data
• Define prohibited uses of the platform that could harm children
• Specify reporting obligations when harmful content is detected
• Describe our AI content filtering approach and its safeguards
• Outline staff and contractor training requirements
• Ensure compliance with COPPA, FERPA, CIPA, and applicable state laws

Age verification requirements:

• Parents must be 18+ to create a parent account
• School administrators must be verified employees of a recognized educational institution
• Verifiable parental consent is obtained before any child data is collected or processed
• Children 13–17 may access limited student-facing features with active parental supervision
• No child under 13 may communicate with other users through any platform feature

We apply the highest level of data protection to all child data:

• Child data is never sold, licensed, or shared with third parties for commercial purposes
• No behavioral advertising is directed at children — ever
• Child activity data is not used to build commercial profiles
• Child data is retained for a maximum of 12 months of account inactivity, then purged
• All child data is encrypted at rest (AES-256) and in transit (TLS 1.3)
• Access to child data is restricted to the parent, verified school admins, and SafeClass Shield engineers under strict access controls
• We do not collect the content of private messages, photos, or personal files

SafeClass Shield operates content filtering at STRICT level by default for all child accounts. The following categories are blocked:

SafeClass Shield and its employees are mandated reporters in jurisdictions where required by law. We will report to appropriate authorities when:

• Content suggesting imminent risk of self-harm or suicide is detected
• Evidence of child abuse or exploitation is identified
• CSAM is detected (immediate report to NCMEC CyberTipline)
• Content indicating a credible threat of violence against others is found
• A child appears to be in contact with a predatory adult

Reporting channels:

• NCMEC CyberTipline: cybertipline.org or 1-800-843-5678
• Local law enforcement: 911 for imminent threats
• FBI Internet Crime Complaint Center: ic3.gov
• SafeClass Shield Safety Team: safety@safeclassshield.com

Our AI content classification system includes specific child-safety protections:

• Self-harm and suicide-related content always triggers immediate human review — no automated action alone
• Cyberbullying detection models are retrained quarterly with diverse datasets
• AI confidence thresholds for child-safety categories are set 15% higher than standard categories
• All child-safety AI decisions are logged and reviewed by our Safety Team monthly
• Parents receive real-time alerts for any self-harm, violence, or predator-contact detections
• No child behavioral data is used to train commercial AI models

• All SafeClass Shield employees and contractors undergo background checks before hire
• Staff with access to child data complete COPPA/FERPA training annually
• A designated Child Safety Officer (CSO) is responsible for policy enforcement
• Any employee who becomes aware of a policy violation must report it within 2 hours
• Contractors sign a Child Data Protection addendum as part of their service agreement
• Access to production systems containing child data is reviewed and audited quarterly

Parents retain full control over their children's data and monitoring settings:

• Review all monitoring data collected about their child at any time
• Download a complete export of their child's data
• Request immediate deletion of all child data (account + backups within 30 days)
• Disable any specific monitoring feature without affecting other features
• Whitelist or blacklist any domain or application
• Receive real-time alerts for any safety event
• Revoke school admin access to their child's data at any time